They went over and beyond our expectations at every step and turn of the entire process. If I had to pick something that really made me appreciate their efforts, it would be Tana going out of her way to ensure the paint used following some minor ceiling repair was an exact match and went as far as having it repainted a second time. I would absolutely recommend Mark and Tana. They are an awesome team that treated us like family and focused on top, prompt and quality customer service! Scott and Mary Ritch
I recommend Violet Leff , she is a first rate real estate agent. Violet worked with me to sell my home in South Austin. She had it sold the day it went active, but due to unforeseen circumstances we were not able to complete the sale and had to temporarily take the property off the market. During that time, Violet checked the property regularly, made sure the yard was taken care of and was in constant communication with me. Once we were able to put the property back on the market, Violet held a weekend of open houses and the property went under contract immediately as a result. I received a good offer very close to list price and a quick close of escrow. Call Violet, you will not find a more service oriented real estate agent.
She is very detail oriented, honest, straight forward with a great sense of humor! Buying a property can sometimes be a very exhaustive process but Christina was always full of fresh energy and readily available. We are really pleased that she was a part of our journey into buying our first home.
Violet was easy going yet incredibly professional. It was apparent after one day of working with her that she was very experienced and knowledgeable. We are incredibly happy with the property we chose and the help she provided. Not only would we use Violet again in the future but would refer all our friends and family."
Her research and knowledge of the current market enabled us to price it correctly and get it on the market to leverage the peak sales season. Because we had our own a target date that we wanted to hit, she was able to recommend resources and services to help us make it happen. She put together a thorough marketing plan that included a timeline to help us get the house ready and to generate interest before the listing went live. Once the house was ready, she came and helped us stage so that it looked better than it ever had. She even suggested repurposing a rarely used second eating area into an office space. (We wished we had thought of that and utilized the space that way before.) She scheduled the “go live” and the Open House to coordinate with our schedule to be out of town. I was completely comfortable being away and leaving her in charge for the weekend. We received multiple offers that first weekend. We were impressed with how she professionally and respectfully worked with the other realtors always keeping our best interest at the forefront. She helped us sort through the pros and cons of each offer and compare to come to the best contract decision for us. There were some snafus but she walked us through them. We could not have been more pleased with the outcome.
She had the answers I needed and a great idea for timeline on when to start looking for a place based on the move-in date we wanted. She didn't show us things that didn't fit our criteria and was a breeze to get a hold of when I wanted to look at a house! She really made the potentially stressful ordeal of finding a place a total breeze!
I found her to be friendly, knowledgeable and easy to talk with. When we began looking for a property to purchase I thought immediately of Violet. She made the entire process painless. She was available, returned phone calls and texts promptly and kept us informed at every turn. We would definitely use her again and can highly recommend her for any real estate needs.
She took us around and showed us a wealth of different properties that were well within our budget and ideal requirements. She set up multiple portals for various sections of Austin, so we could price compare based on neighborhood. She was excellent at offering us guidance as to that types of homes we would find in each area, pros and cons, etc. Overall, it was a very positive experience. Thanks Violet!
She is thorough and professional, yet personable and understanding. We can always count on her to answer calls promptly and follow through with requests and questions. We recommend her to all our friends and family!"
We chose the perfect real estate agent: Violet Leff is professional, experienced and totally committed to her clients. She found us our new home, and helped us make the right offer, one that was quickly accepted. Violet worked with us after the home inspection walking us through the repair list, and helping us negotiate items the inspection spotlighted. We returned to DC knowing we would be well represented by Violet throughout the closing process. She worked with the condo association and management firm on several issues and advised us on various services we would need. Violet also prepared an extensive list of vendors for jobs we might need done around our condo. She sent us weekly enticements of Austin events to help us remember that our big move to Austin was the right one. A major change and a complicated move for us to make, but Violet was with us all the way. Now in Austin, Violet has become a friend and just not our real estate agent. We feel that we can call her anytime, and we have, for suggestions on services like dog groomers, vets, hairdressers, and places to shop. Her weekly list of Austin events is even more appreciated now that we are here. She is a great real estate agent who we will certainly recommend without hesitation.
We looked at a lot of homes in a variety of areas in Austin. We made offers on a couple and almost closed on one until the seller backed out last minute. Violet guided me through that and worked with the listing agent to ensure I received my earnest and option money back from the seller. Ultimately she showed me a house she knew I would like, even though I was not sure I wanted to see it. It turned out to be the house I bought! Ultimately she knew better than I did at that point exactly what I was looking for in a house. I would highly recommend her services to those that are looking to sell and or buy a home.
Home buying can be stressful to say the least. Throughout the entire process Sonia was there to guide us. She's a warm, caring, and professional individual who made us feel like family. She was there for our benefit. No questions too small or hour too late, she was there when we needed her. Aside from the purchase there's the recommendations and referrals of nothing but the best professionals at what they do. Anybody reading this, do yourself a favor and let Sonia help put you in the home you've been looking for.
We went into our search with high expectations for our intended budget and some less than common requests and Violet was not only unfazed by this, but immediately sought to rise to the challenge. She responded to calls and emails at practically all hours of the day from when we first contacted her until we closed, and even when we became frustrated or discouraged never wavered or slowed down searching for us. She never hesitated to give us honest opinions even when it wasn't what we wanted to hear, and saved us from more than one serious mistake by doing so. She was unflinching and uncompromising dealing with sellers representatives and always made sure to protect our interests. And she helped us compromise between ourselves on difference we hadn't even thought about before she brought them to our attention. We've been home owner's for just over a month now thanks to Violet and are incredibly happy with the property she helped us acquire. If you are searching for a realtor who simply will not give up you need look no further.
She was readily available to show us neighborhoods and homes as well as taking our calls and answering questions. She helped us throughout the entire process and always had resources & statistics for us to review. My husband is a finance guy -- so he appreciated having numbers to analyze as well as home-price comparisons between neighborhoods. She was attentive to our preferences and made great efforts to satisfy each one. We were both new to Austin and to the process of buying a new home, after having rented for numerous years. Violet is very knowledgeable as to the process of buying a home and we didn't have any uncertainty about what to expect or what was next. Violet is also a great resource as to each neighborhood including details as to the schools, shopping & community. She is extremely thoughtful and caring! For instance once we closed & moved, she helped us find a table for our kitchen. We have recommended Violet to our family and friends. Now that we are settled into our new home & neighborhood, we sort of miss our weekend house-hunting adventures with Violet!